Like how it has always been, human life evolves as technology advances. It is for that same reason that automation and artificial intelligence should not be feared. There is no denying that repetitive jobs might be lost during the transition. Even so, such developments will open up opportunities for work that requires higher-order skills. Since […]
The IT-BPO sector remains hopeful pending the approval of the TRABAHO (Tax Reform for Attracting Better and High Quality Opportunities) bill which seeks to lower corporate income tax rate and rationalize fiscal incentives. That is despite the industry’s slower than projected growth rates in recent years. In its yet to be released 2022 roadmap, the […]
The country’s IT-BPO industry aims to become a $40-billion industry by the year 2022. As of this writing, the industry is working on a review of its roadmap that includes information on revenue growth and job projections for the next three years. The roadmap is expected to be completed this month. It is safe to […]
Being the capital of the Philippines, Metro Manila has become the metropolis it is today. All those tall buildings, a combination of history and modernity, now house offices catering to providers to both international and local clientele. But Manila doesn’t stop there. Manila Bulletin reported that a government organization and one sector want to expand […]
The Contact Center Association of the Philippines (CCAP), confident of the country’s ability to maintain the lead in terms of customer experience delivery, predicted that 80,000 – 100,000 jobs will be available in the IT-Business Processing Outsourcing (IT-BPO) industry. This is another testament to the fact that the Philippines is one of the top business […]
Business Process Outsourcing (BPO) brings abundant benefits that will propel the business into a success. It offers productivity improvement, cost reduction, and improved human resource. But these are just the tip of the iceberg. With all the benefits of outsourcing, there’s no wonder that it’s growing globally. Its market is actually expected to reach US$ […]
